2. Call Log/Intake

Includes all activities related to performing an intake or reassessment screen using the Call Log and/or the Intake Screen.  This includes the following activities:

• Time spent on the telephone, in–person, or via a website obtaining information to fill out a Call Log and/or Intake Screen.
• Time spent contacting additional individuals, such as physicians or other family members, to complete or verify information included on a Call Log and/or Intake Screen.
• Time spent traveling to and from an Intake Screen that is conducted in person.
• Time spent conducting administrative activities necessary to complete a Call Log and/or Intake Screen, such as:
• Identifying correct contact information.
• Entering data into an electronic system.
• Answering questions about the purpose and nature of the Call Log and/or Intake Screen.
• Providing results of the Call Log and/or Intake Screen and making appropriate referrals.
• Setting up translation or signing services.

Additional considerations for time study:

This code should be used for all activities related to referral, coordination or monitoring of services, including:

• Paperwork 
• Clerical activities including making copies of related materials and faxing related information
• Time spent reviewing voicemails or emails
• Conducting research on related topics
• Time spent consulting with a supervisor or co-workers or supervising  
• Travel, including time spent arranging transportation

Time Study Codes

• 2a. Medicaid Related- Discussing information to determine whether someone may be eligible for Medicaid or making a referral for Medicaid or any Medicaid-funded service as part of the interaction. It is not necessary for the participant to decide to pursue Medicaid or to make a referral to select this code.
• 2b. Not Medicaid related- Not discussing any information related to Medicaid or considering any referrals to Medicaid or a Medicaid-funded service as part of the interaction.