6. Outreach

Includes activities that help inform people about programs that provide long term supports and services (LTSS) and other services. Includes both targeted outreach to specific individuals and broader outreach to the general population.  Relevant activities include:
  • Developing marketing/program education materials, such as brochures.
  • Disseminating or presenting program information to inform individuals and family members and partners (such as providers, senior centers, hospital discharge planners etc.) about services and where to obtain services.
  • Informing individuals and family members of the benefits offered by different programs. 
  • Assisting in identifying participants who could benefit from programs offering LTSS or other relevant services.

Additional considerations for time study:
This code should be used for all activities related to performing outreach activities, including: 
  • Paperwork 
  • Clerical activities, including making copies of related materials and faxing related information
  • Time spent reviewing voicemails or emails
  • Conducting research on related topics
  • Time spent consulting with a supervisor or co-workers or supervising  
  • Travel including time spent arranging transportation 
  • Time spent entering information about the activity into a database or software program
  • Calls, emails, or other communications to obtain clarification of an inquiry
Both written and oral methods may be used.

Time Study Codes
  • 6a. Medicaid Related- Includes any activity listed above that includes a discussion of Medicaid or a service covered under Medicaid.
  • 6b. Not Medicaid Related- Includes activities that only discuss programs not funded by Medicaid or a service covered under Medicaid.  For example, presentations that only discuss non-Medicaid services or provide a general discussion of an issue, but do not discuss how that issue relates to Medicaid (e.g., a general discussion of abuse and neglect reporting).  
  • 6c. Not Tied to a Specific Program- Includes outreach efforts that do not discuss a specific program.

No comments:

Post a Comment